These days successful businesses are constantly striving to become on-line enterprises. NetEdge can help you in creating or developing your on-line business or provide you with a suite of e-business solutions that can transform the way you conduct business.

e-Packages

• Looking to establish a virtual shopping mall to sell your products or services?
• Concerned on how to present your company's products on the website?
• Wondering how to integrate your inventory with online orders?
• Unsure on how to provide customer support?

We have the solution.

eShop

eShop enables you to create a virtual mall along with sub shops within minutes. A complete eCommerce application, its architecture is designed to provide you the ease to establish an epresence and sell your products and services electronically, streamline your sales cycle, drive online sales and enrich your customer's shopping experience. Some of its features include: In-built Shopping Cart, Inventory Management Module, Interface to Manage Discount Schemes & Special Offers, Accounts Management for Managing Your Affiliates Sales Report, Customizable HTML Templates, Provision to add Shipping Charges & Taxation Values, Customer Order Tracking, Customer Wish List, Customer Reviews & Ratings and many other powerful promotional tools.

netPeople: Customer Service

Maintaining your customers and providing them support is critical. To cope with endless customer queries, complaints and support, your organization will need a support system skilled to deal with customer concerns. netPeople, a Customer Interaction Management Application can give you that extra edge by ensuring all customer touch points are providing accurate and consistent information on demand. A web based application, it supports multi-channel information distribution, enhanced productivity tools and features that enable customer queries to be routed based on response time, agent skills, availability etc. Available in 3 editions it is designed to enhance your sales, support and service lifecycle.

Payment Gateway

NetEdge also offers a payment gateway that enables you to process credit card transactions and online payment processing services from your customers. We offer services that enable you to easily integrate your virtual mall with a Payment Gateway from leading financial institutions, ensuring all your customer online credit card transactions are at all times secure.

* Our e-Package offer can be purchased as individual solutions.